Update 8.0 Build 801 for GeoCom® Helpdesk is available.
The following improvements have been made:
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Lotus Notes and Lotus Domino version 8.5 are supported
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new function: closing of several calls at once
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alert emails now MIME-formatable
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new, freely defineable additional field in call form
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new action: system report
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revised layout
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additional options for alert profiles
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revised handling
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bugfixes
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et al.